Since I’ve returned from Barcelona, things have been quite hectic, to be honest. Checkpoint meetings for my individual and team projects, final deadline for my UX module… No time to reflect on any news or events. However, I sinked deep into research for my UX module so I think now would be a good time to share with you some bits of what I’ve learned so far.
The module’s name is actually Designing Information Systems for People, usually regarded as DISP. But that’s not so relevant. What’s important is what we actually had to do. An international digital media company called Perform, challenged us to re-design one of the apps they have purchased, related to football and basketball live scores. This is how the app currently looks:
However, it is not about the UI, but I just wanted you to get a feel of how what it can do and how the information is structured. During the first term, I had to focus on user research, define user groups, create user requirement, do surveys or interviews to understand what users would expect from such an app. Moreover, I created personas and then scenarios to help me have “someone” in mind at all times while developing my prototype. It is indeed extremely important to base your decisions in interaction design only on pure research, not on your own views, conceptions and preferences. You might think this new skills that you’ve learned as a developer would fit perfectly within the app, but you cannot do that without checking first with the users and testing if they would truly benefit from this feature or just ignore it completely.
Therefore, my second assignment, involved developing a paper prototype of my design and performing a series of usability tests with my friends and colleagues. It has been incredible to observe how different people have so many individual approaches towards using an app. It has been challenging to change the prototype after each usability session and wait to see if the next participant will approach the same a certain task.
I’ve planned my test with 4 main tasks – one for instructing, one for manipulating, conversing and exploring. My approach towards this tests has been both qualitative and quantitative. The numerical data I gathered included task completion times, number of errors or task satisfaction ratings, while qualitative data helped me formulate good recommendations towards the final design.
It’s been an incredible journey so far and I hope my report will be appreciated. I’ve learned so much from interacting with users, hearing their opinions and recommendations and being able to observe their behaviour. I look forward to applying all the knowledge I’ve gained in this module in real projects in my future career. There’s nothing better than practicing your skills! Here is a preview of how my idea of the Sharkscores app would look like: